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Head of Revenue Operations

Remote, Hybrid
  • Remote, Vilnius, Lithuania
€5,000 - €6,000 per monthSales

Job description

Who we are and what we do

Whatagraph is the go to B2B SaaS platform for brands and agencies to simplify their marketing data monitoring and reporting. We do that by ingesting all the marketing performance data on the web and providing a birds-eye view of marketing performance in a visual dashboard.

Our platform is a unique pain-killer with a clear vision - To Empower Everyone to Make Data-Driven Decisions. Fast.

Last year saw us experience some of the fastest growth in the Baltics startup ecosystem, securing $7.2 m in investments. This year our main focus is consolidating our internal processes and focusing on bringing our product to the next level, in order to maximize the strength of our position within the market.


What we're looking for

In this role, reporting directly to our CEO, you'll play a crucial part in collaborating with, and keeping our sales, marketing, and customer success teams aligned and focused on our common revenue goals. Your efforts will streamline our operations and enable go-to-market teams to make data-driven decisions to accelerate revenue growth.


If you're eager to make a tangible impact in a hands-on role that sits at the heart of our company's growth and success, we'd love to hear from you.

What you will do

  • Manage Data: oversee the collection and analysis of accurate data from our revenue teams' interactions to extract valuable insights that shape our strategies.

  • Optimize Processes: refine and enhance our revenue funnel: the way we generate leads, manage sales pipelines, and onboard and retain customers to boost our efficiency and effectiveness.

  • Monitor Revenue funnel: keep an eye on key metrics like lead conversion rates and customer lifetime value to pinpoint improvement opportunities and ensure we're on track to meet our financial goals.

  • Forecast and Plan: support the CFO to forecast and plan future revenues.

  • Handle Tech Tools: enable and maintain the technology tools that support our sales, marketing, and customer success teams (e.g. Salesforce, LeanData, Dreamdata, Outreach, Chargebee, Calendly).

  • Continuous Improvement: regularly assess and enhance our revenue operations by staying current with industry trends and technological advancements.

In the first month, expect to:

  • Understand how our revenue-generating teams work and collaborate.

  • Identify key priorities for revenue funnel optimization.

In the first three months, expect to:

  • Have a clear understanding of how the revenue funnel at Whatagraph works.

  • Own the metrics and operations with the revenue funnel.

  • Have built a strong partnership across Revenue teams.

In the first six months, expect to:

  • Improve Customer Journey Visibility and Centricity.

  • Optimize Marketing, Sales and Customer Success processes and collaboration.

In the first year, expect to:

  • Contribute to Revenue Generation and Revenue Retention.

  • Ensure revenue data accuracy.

  • Demonstrate the successful implementation and execution of several new growth strategies and tactics.


What you will get


  • Gross salary: 5000 - 6000 EUR/month. Keep in mind that we are open to discussing a different salary based on your skills and experience.

  • A product that grows: We are big believers in creating what matters. Our platform keeps evolving to enable marketing professionals to understand their performance data and with regular exciting new feature additions you will be at the forefront of creating happiness in communicating new value to our growing customer-base, learning everyday.

  • A role where you will grow: You’re in charge of your own growth here, and will have full freedom to focus where you prefer. Your manager will also support you via regular performance reviews, and help you set actionable growth goals.

  • Share in the company's success: Opportunity to participate in our Employee Stock Ownership Program.

  • Emotional and physical well-being: Quality medical care when you need it with our private health insurance. Options for therapy and paid wellness days to keep your well-being in check.

  • An international environment: You’ll work within a global team spread all over Europe and Africa, be it Dublin, Nairobi, Vilnius, or Warsaw.

  • A flexible work environment: You’ll enjoy flexible working hours, hybrid work policies, offices in Vilnius and Klaipeda, and a work from anywhere policy. When you choose to work onsite, coffee, snacks, and new office space (in case you’ll work from Vilnius) and a sea-spirit (in case you choose to work from Klaipėda) will await you. After passing probation, you’re entitled to 91 consecutive days of working from anywhere, even space. As long as the wifi there’s good.

  • A top tier tech stack: You’ll have full access to the software necessary to enable your success.

Job requirements

  • 2+ years of continuous experience in revenue operations, sales operations, or marketing operations roles within a tech environment.

  • 2+ years experience with CRM (preferably Salesforce).

  • 2+ years experience with customer billing software (preferably Chargebee).

  • Analytical skills: proficiency in analyzing data and turning it into actionable strategies.

  • Excellent communication skills: collaboration and influencing internal stakeholders, including leadership team members.

  • Organizational skills: lead multiple projects and relationships with different priorities.

  • Presentation skills: good at presenting data in a clear and impactful manner.

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